Frequently Asked Questions

  • How do I change my password?

    To change your password, please follow these steps: 1. Log in to your account on our website. 2. Click on your account name or profile picture at the top of the page. 3. Select "Account Settings" from the dropdown menu. 4. Click on the "Change Password" button. 5. Enter your current password, then your new password twice to confirm it. 6. Click "Save" to update your password.

    If you have any trouble changing your password or accessing your account, please contact our customer support team for assistance.

  • How do I sign up?

    To sign up for an account on our website, please follow these steps: 1. Click on the "Register" button at the top of the page. 2. Enter your email address and create a password. 3. Fill out the required information, such as your name and shipping address. 4. Agree to the terms and conditions, then click "Create Account". 5. You will receive a confirmation email to verify your account. Follow the instructions in the email to complete the verification process.

    Once your account is set up, you can log in to access your order history, save payment and shipping information, and more. If you have any trouble signing up or verifying your account, please contact our customer support team for assistance.

Shipping Policy

Return Policies

  • What is your return policy?

    We accept returns on most items within 30 days of purchase. Items must be unused, unopened, and in their original packaging to be eligible for a refund or exchange.

  • How do I initiate a return?

    To initiate a return, please contact our customer support team to request a return authorization number. You will then be provided with instructions on how to return the item.

  • What items are eligible for return?

    Most items are eligible for return, but some exclusions apply. We cannot accept returns on opened or used products, or on items that have been customized or personalized.

  • How long do I have to return an item?

    You have 30 days from the date of purchase to initiate a return.